Privacy policy

Our Commitment to Your Privacy

At KCA, we believe that just as your kitchen is a sanctuary of your home, your personal data is a private asset that deserves the utmost respect and protection. This policy outlines our unwavering commitment to safeguarding your digital footprint while you explore our bespoke collections.

Client Interactions & Inquiries Whether you are submitting an inquiry for a custom wood hood, seeking customer support, or sharing a review of our craftsmanship, the information you provide is strictly utilized to deliver exceptional service. We collect standard data (such as IP addresses and browser types) solely to maintain the security and integrity of our platform by preventing spam. Your contact details are never repurposed for marketing without your explicit consent.

Shared Imagery & Media Should you choose to upload photos of your newly installed KCA woodwork to our platform, we kindly advise removing embedded location data (EXIF GPS) prior to submission. This ensures your home’s specific location remains entirely private from other site visitors.

Digital Footprints & Cookies To provide a seamless, personalized, and elegant browsing experience, our platform utilizes cookies. These small digital markers act as a concierge, remembering your preferences:

  • Convenience: Saving your details for future inquiries or comments (lasting one year).

  • Access: Securely managing your login credentials and display preferences (lasting up to two weeks).

  • All temporary session cookies are respectfully discarded the moment you close your browser.

Platform Analytics & External Integrations To continually refine the KCA digital experience, we utilize anonymous analytics to understand how visitors interact with our curated collections. Occasionally, we may feature embedded media (such as design videos). Engaging with this external content is akin to visiting the source website directly, and their respective privacy standards will apply.

Safeguarding Your Information KCA adheres to a strict code of confidentiality. We do not sell, rent, or commercialize your personal data under any circumstances. Your information is shared exclusively when required for essential site operations, fulfilling your custom orders, or complying with legal obligations. We employ industry-standard security protocols to ensure your data remains completely secure against unauthorized access.

Data Stewardship & Your Rights You remain in complete control of your digital relationship with KCA.

  • Retention: We securely retain profile information for registered clients to streamline future orders. Comment metadata is retained to facilitate smooth interactions.

  • Your Rights: At any time, you may request an exported file of the personal data we hold about you, or formally request its complete deletion (excluding data we are legally or administratively obligated to keep for security purposes).

Contact Our Team If you have any specific concerns regarding your digital privacy, our dedicated team is always available to assist you. Please reach out to us via our Contact Page.